Excellent communication from start to finish. We had to cancel and rearrange our trip due to Covid - this was made so easy for us. Our tour was so well organised. Our driver was friendly and allowed extra time for us to stop for toilet/food breaks. I have no words for the Auschwitz tour. Our guide was amazing and shared his knowledge in such a respectful way. The salt mines was incredible. Couldn’t fault the company or experience and would 100% recommend them.
Great experience & service from start to finish. Friendly driver picked our party of 4 up on time from outside our hotel & took us to Auschwitz. He escorted us inside explaining what we had to do, then left & waited for us until our entire interesting but harrowing experience had finished. We were then dropped back outside our hotel. There are many other companies offering tours, but I would definately recommend Auschwitz Tours for their professionalism.
Just wanted to say a massive thank you for organising our weekend in Krakow, Wieliczka and Auschwitz Birkenau, the service we received was fantastic, your driver was amazing, he picked us up from airport did both our trips and took us back airport, his communication was excellant and made us aware of all times, entry procedures and collection points throughout the weekend. you really did make our weekend a special one. Thank You
Excellent communication with the team. Pick up right on time and driver explained to everyone what to expect of the day. Auswitch Tour was great but bear in mind it is a tour of the camps rather than a historical tour. Driver and organising team were great. Would definitely recommend.
Booked 2 tours to Auschwitz and the Salt Mines. Great service from start to finish. Had originally booked in April but had to cancel due to CV. Was provided with full refund at that time which was really appreciated. Just back from out trip and tours went really well. Courteous, professional driver who explained everything well and took the time to make sure our holiday ran smoothly. Thank you!!
We were picked up on time by a friendly and helpful driver. The journey to Auschwitz and Birkenau was around 1 hour 15 minutes and we felt safe and comfortable. The tour was very interesting and heart breaking at the same time. Our tour was cut short due to the coronavirus outbreak however we would rather be safe than sorry so fully understood this. Thank you for everything.
I was picked up exactly on time, the driver was very friendly and nice, the guide was absolutely fantastic. Having a sandwich and a bottle of water was even a better idea than I had thought. There wouldn't have been much time in Auschwitz to buy anything to drink or eat. I couldn't have asked for more. I highly recommend the tour.
Highly recommend Auschwitz-Tour. Very easy booking process, the day ran smoothly and was very organised. Tour guide was very knowledgable and was happy to answer any questions.
Very interesting and eye opening day. Everything was brilliant. We were picked up in time from our hotel and was dropped back there. Our driver and Auschwitz tour guide were friendly and knowledgable and lunch was even included
Thankyou for managing our recent trip to Kracow and ensuring that all the trips were well planned, great communication so we knew exactly where we were to be and firm times. We booked our airport transfers with you and were collected as promised by Adam who was very helpful and informative. We went to Auschwitz and and again our driver was prompt and informative. He trip to the salt mines was excellent. The pickup and return was on time and again the driver was lovely. Our final transfer to Kracow airport was on time and our driver was happy to help me with my heavy luggage. I can highly recommend Auschwitz - Tours and would definitely use them again.
Good communication from booking site confirming tour information and collection times for hotel pick up. Driver was on time and polite. Personally found the tour rushed especially around Auschwitz, we were joined into a group who were also booked to go to salt mines and we felt all the timings were to fit around them. The tour in the Auschwitz was informative and it helped having the audio sets but in Auschwitz Birkenau these weren't available and we couldn't hear hardly anything the tour guide said, she would start talking before the whole group was together.
Je suis super satisfaite des services : Organisation, ponctualité, explications,... Pour la visite guider de Cracovie Interprète très sympathique avec un français parfait . Les explications très claires et surtout donne l'envie d’écouter, car nous sentons l’émotion et une fierté de raconter l'histoire de Cracovie. Auschwitz Le navetteur très professionnel et sympathique nous a bien guidé Honnêtement je vous recommande à toute personne qui veut visiter Cracovie Ce fut un superbe voyage très enrichissant ce grâce à vos services. Je vous remercie énormément de nous avoir fait vivre ce magnifique voyage Bien à vous
Thank you so much for your efficient and friendly professional service, we were collected at airport by a lovely lady, and she returned us safely to airport from our hotel en route home. We were also collected from our hotel for our day trip by a great driver and returned afterwards, the tour guide was a lovely girl and all were so full of stories and information, thank you once again for making our trip to Krakow, Auschwitz and Poland hassle free and for the guidance of your drivers and tour guides. Definitely recommend this company not one negative all positive thank you
After the initial disappointment of not picking us up for the tour to Auschwitz and Birkenau on the 23rd as booked we embarked on the rearranged tour on the 24th. The day was perfect from start to finish, the driver excellent and spot on time, the vehicle clean and very comfortable. The Tour Guides were excellent and should be commended on a job well done, they really know their job.
Everything went well. However, the guide in Auschwitz camp should have been a bit more interactive and elaborative. Almost all she spoke was known to me, but I had expected more from her that cannot be found in the books. Entire tour was in a rush, I wish I had some more time, at least an hour and half more in total. Nevertheless, it was a dream come true and surely recommend to others.
Our driver was punctual and polite. The guide was great - so knowledgeable. It is very hard to to attend the venues without a tour guide due to the vast amounts of visitors and everyone in large tour groups. We had 45 mins spare once arriving at the salt mines which was nice to recharge in a local restaurant and have a wonder round the souvenir stall. Would definitely recommend Auschwitz Tours.
Driver promptly arrived and was there a few minutes earlier than expected. He was very helpful and pleasant. Gave us time to have a comfort break whilst he organised our Auschwitz tickets and showed us where to meet our guide. The guide was very informative. The driver gave us sandwich and drink before going to next camp. Would highly recommend this company. Communication was great from start to finish.
Overall an excellent experience, the tour to Auswitch was exceptional, the guide was fantastic. Only thing I would say is the driver was a bit rude at times and his driving was a bit racey !! But still a 5* experience
Very well run trip. Friendly driver who kept us informed all day. Lunch was a nice touch - queue for the cafe was very long so it’s unlikely we’d have enough time to eat without it. Picked up exactly when they said and handy to be dropped back off at our hotel! Thank you!!
Fantastic. Great to have a small group together for a full day of touring. Our host Michael was excellent and told us a lot about the history of krakow and Poland as we were driving along. He really made the tour much more memorable.